Shipping & Returns
We hope you love your items. Occasionally returns will happen and therefore we offer an easy return process.
Online return credit will be given for the purchase price of all eligible returned merchandise. We do not issue refunds or process exchanges. No in store credit given for online orders, only online credit is given (store and website have different inventories)
Eligible Items for Return
Returns must be received back to us within 20 business days of receipt of merchandise, no exceptions.
Must have original Sassy Daisy tag still attached. No signs of being used, worn and washed. Items returned to us with makeup, deodorant, perfume or similar product stains and/or odor will be shipped back to you and are subject to additional shipping cost.
All sale items, shoes,boots, jewelry, accessories and leggings are FINAL SALE.
We accept returns for online store credit only within 20 days from the original receipt of purchase. Once return is processed we will send an email with an online gift card code which can be applied at the checkout process.
All returns will be issued in the form of online credit - no exceptions.
Shipping Costs are non-refundable. If you received special event free shipping on your order and you return the items, original shipping costs (charges to ship order to customer) will be deducted from store credit.
Buyer pays for return shipping. Please allow 5-7 business days once package is received for return to be processed.
We will send you an email confirmation when your return has been received and the online credit has been issued. Please keep your tracking number once sending us the items to see if it has arrived as we do not check if returns have been received until processing the returns which can take 5-7 business days.
Please note online credits do not expire!
Due to order volume & the high risk of sellouts we ARE NOT ABLE TO process exchanges.
All items are inspected before being shipped. Please inspect your order immediately upon receipt. If you believe you have received a defective item you must contact us within 3 days of receipt. We will not accept any damaged claims after 3 days from the date you receive it. Damaged items must have tags and be unworn, unwashed. We do not guarantee jewelry, items shrinking, etc. no exceptions will be made. Damaged items will need to be returned within the 14 day period or they will be rejected once they are received.
Damaged Items - please send us an email with pictures of the damaged item.
If you were sent incorrect items or are missing items from your order please contact us by email as well.
CLEARANCE AND ACCESSORIES SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY AND STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS.
Attn: Sassy Daisy Return Item
3586 N Mount Juliet Rd
Mount Juliet, TN 3712